May 4, 2023

General Manager Job Description

Updated: Sep 15, 2023

As the General Manager, you will play a critical role in driving the success of the company. If you are a strategic thinker with excellent leadership skills and a passion for driving business growth, we encourage you to apply for this exciting opportunity.

As the General Manager, you will be a hands-on leader responsible for overseeing the daily operations of the company, leading by example, and motivating employees through your active participation in the work. You will be working closely with employees to identify areas for improvement and implement solutions. The ideal candidate for this position is a strategic thinker, with excellent leadership skills and experience in managing diverse teams, who is not afraid to roll up their sleeves and work alongside their team members to achieve the company’s goals. As the General Manager, you will work closely with the executive team to develop and implement strategies that drive the success of the business while ensuring that the day-to-day operations run smoothly.

Job type: Full-time

Work hours: Mon-Fri: 10 AM - 6PM (Tuesdays, 9:30 AM - 6:00 PM)

Responsibilities and Duties:

  • Oversee the day-to-day operations of the company, including, but not limited to, finance, human resources, marketing and customer service

  • Develop and implement operational strategies and plans that align with the company's goals and objectives

  • Provide leadership and guidance to all employees, ensuring that they are motivated and engaged in their work

  • Collaborate with the executive team to develop and execute long-term strategic plans

  • Develop and manage budgets and financial plans to ensure that the company operates within its financial constraints

  • Manage relationships with key stakeholders, including customers, suppliers and partners

  • Analyze market trends and identify new opportunities for growth Ensure that the company complies with all legal and regulatory requirements

  • Communicate regularly to the CEO, providing updates on the company's performance and progress towards its goals

  • Foster a culture of innovation, continuous improvement and accountability throughout the organization

  • Lead team and project meetings, and maintain and coordinate operational calendar, including managing related communications

Required Skills:

  • Proven experience in a leadership role, with a track record of success in managing diverse teams and driving business growth

  • Strong strategic thinking and analytical skills, with the ability to identify and solve complex problems

  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders at all levels

  • Strong orientation and competence with digital reporting tools, including process and project management tools

  • Strong financial acumen, with experience in managing budgets and financial plans

  • Ability to think creatively, with a willingness to take calculated risks

  • Strong sense of ethics and integrity, with a commitment to upholding the highest standards of professionalism and ethical behavior

  • Demonstrated ability to lead change and drive organizational transformation

Qualifications:

  • MBA or Bachelor's degree in business administration, management or a related field

  • Minimum of 5 years of experience in a leadership role, with a track record of success in managing diverse teams and driving business growth

  • Strong computer skills, including proficiency in Microsoft Office and other relevant software

  • Any additional, relevant certificates and qualifications should be submitted

Benefits

  • Comprehensive Health, Dental, and Life Insurance

  • 10+ days of paid time-off (vacation)

  • Hybrid Work Schedule (in-office & remote)

  • A work environment that is adaptable, diverse, and welcoming to you.

  • In-office Snack Bar

  • Salary review and raises within the first year

  • Performance-based bonuses

  • Paid Cell Phone Data and Plan